KERN teleservice and KERN SMS service
KERN teleservice — worldwide fault management
In order to minimize waiting times, our trained service technicians worldwide can directly access your KERN machine via a secure internet connection. Through this process, components and control systems can be checked, a diagnosis made and the fault rectified. But it is always your decision when to give our technicians access to your machine. KERN teleservice functionality can be retro-fitted to many existing KERN machining centers.
KERN SMS service — information, around the clock
During unmanned operation, do you want to always be informed about the state of your machine? With the KERN SMS service, your machine will send a predefined error message via SMS to specified personnel. The KERN SMS service can also be retro-fitted to existing machines.
Our service technicians are happy to help!
Your service contacts can be found here